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News update: 25/11/2014

Box Hill is Booming

Box Hill is best known for its cultural diversity with its strong specialisation in Asian cuisine and retail. It is a bustling centre with shops, offices, housing, hospitals, education, transport and services.

It is a popular destination for business in Melbourne’s east and includes a bustling central business district with approximately 146,000 square metres of office space.

Box Hill ATO image visualisedRecent developments in Box Hill:

  • $120 million development at 913 Whitehorse Road, Box Hill will be the new home of the Australian Tax Office (pictured). Accommodating approximately 1250 staff, the building will also include retail space and 300 car parking spaces for tenants and the public.
  • The $447.5 million redevelopment of the Box Hill Hospital has seen the construction of a brand new development containing all acute clinical services, designed to accommodate future growth in Melbourne’s East.
  • Aqualink $30+ million redevelopment is one of the most modern and innovative aquatic and leisure centres in Australia.

In a report commissioned by Council, it was highlighted that ‘Box Hill is firmly established as the pre-eminent growth centre for Melbourne’s eastern suburbs. This growth is spread over housing, jobs, health, education, retail and commercial development’.

Key facts about Box Hill

  • Box Hill is the most significant activity centre in Melbourne’s east
  • well established with diversified growth in jobs, health, education, retail and housing
  • 26% population growth in five years
  • 2300 new dwellings approved in the last four years
  • 26,000 jobs and growing
  • over 60,000 students
  • busiest transport hub in Melbourne’s east
  • over 20,000 train passenger every day, plus tram, plus bus.

Building an even better Box Hill

Box Hill is a success and could be even better.

Box Hill transport interchange was opened 30 years ago and it is time to make it better.

“Box Hill Central is an impressive complex combining retail shops and commercial office services with a transport centre serviced by trains, buses, taxis and private cars – all under the one roof.”

Whitehorse Council is working with the local community and businesses to build support for an overhaul of the transport interchange.

People travel to Box Hill every day to visit the renowned market and restaurants, to work, to the Box Hill Hospital or Epworth Hospital, to improve their knowledge and skills at Box Hill Institute and Deakin University or just to enjoy the vibrant community.

The feedback that Council has received from residents, public transport users and business is clear. The interchange is hard to use, especially when changing from trams to buses or buses to trains. The bus interchange is old and needs better places to wait. Disability and pram access is poor.

30 years after it was built we can do better.

Fixing the transport interchange is the last big step in the renewal of Box Hill. It would capitalise on the significant investment in new residential and commercial development, the redevelopment of the hospital and the improvement of popular leisure facilities and public spaces.

Over the next year we will be talking to the community and working towards a better Box Hill.

Why Box Hill Transport Interchange needs renewal

Perhaps insert quotes and pictures

  • 30 years old and out-dated
  • Substantial growth projected in use
  • Difficult and time consuming interchanges from bus to train or tram
  • Poor disability and pram access
  • Train, tram and buses poorly connected
  • Bus station is cold and windswept


Over the next year, further community and stakeholder consultation is planned to work together towards a better Box Hill.

  • Whitehorse Council is working cooperatively with business, land owners, government and the community
  • Harness commercial and residential development to renew the transport interchange and surrounding area
  • Develop a business case to present to the Victorian Government


News Update: 9/11/2014

Stocktake of Council-provided Bins

Council is conducting a stocktake of all Council-provided business bins between October and December 2014. As part of the stocktake, Council will visit businesses and apply the stickers to all Council-provided bins. The visits will also assist Council in planning the features of the waste and recycling service offered to businesses in the future.

The first step of the process commenced in October with a survey sent to businesses’ street addresses, addressed to the business manager. If your business uses Council-provided bins and you did not receive a survey please contact customer service on 9262 6333 to arrange a visit to your business.

From July 2015, Whitehrose City Council’s rubbish and recycling trucks will only empty stickered Council-provided bins.

Further communications about plans for Council’s business waste and recycling service will be forwarded to your business’s nominated contact after the stocktake is completed.


News update: August 2014

Car Parking in Box Hill

Amendment C158 to the Whitehorse Planning Scheme proposed to introduce a car parking overlay over the central area of Box Hill. Public exhibition of this amendment will commence on Thursday 3 October.

What is it?

The Parking Overlay implements new lower car parking requirements and sustainable transport directions for new developments in the Box Hill activity centre. This responds to the availability of a range of transport options in the area and as recommended in the Box Hill Central Activities Area Car Parking Strategy 2013, which was adopted by Council on 23 June 2014. This strategy was on display for public comment prior to this amendment, and Council considered the submissions received prior to adoption.

Where does it apply?

The land affected by the amendment is within the Box Hill Activity Centre. The amendment area is bound by Severn Street to the north, Watts Street and William Street to the east, Albion Street and Carrington Road to the south, and Elgar Road to the west.

Where can we find out more?

You can inspect the amendment at the Planning Counter at the Civic Centre in Nunawading, at all Whitehorse Libraries and Service Centres or online at www.whitehorse.vic.gov.au/amendment-c158.html

Any person who may be affected by the amendment may make a submission to the planning authority. Submissions must be made in writing giving the submitter’s name and contact address, clearly stating the grounds on which the Amendment is supported or opposed and indicating what changes (if any) the submitter wishes to make. Name and contact details of submitters are required for Council to consider submissions and to notify such persons of the opportunity to attend Council meetings and any public hearing held to consider submissions. In accordance with the Planning and Environment Act 1987, Council must make available for inspection a copy of any submissions made.

The closing date for submissions is Monday 3 November 2014. A submission must be sent to:

Andrea Skraba, Senior Strategic Planner

Whitehorse City Council

Locked Bag 2

Nunawading Delivery Centre VIC 3131

Or via email: strategic.planning@whitehorse.vic.gov.au

Council is now seeking the community’s feedback on the draft Strategy until Friday 11 April 2014.


News update:  early 2014

The draft Box Hill Central Activities Area Car Parking Strategy

The aim of the project was to study and respond to matters associated with car parking. This included identifying existing and potential future car parking availability, and recommending actions to address any constraints and shortfalls, balanced with broader objectives of sustainability, community enhancement and economic vitality.

The draft Box Hill Car Parking Strategy will work in conjunction with the existing Box Hill Structure Plan. The Box Hill Car Parking Strategy makes recommendations about providing and managing car parking for each of the precincts identified within the Box Hill CAA.

Key Findings

Some of the key findings of the study are as follows:

Existing car parking supply

  • There are approximately 13,087 car parking spaces in the study area. Of these, about 4,172 spaces are on-street (32% of total supply) and 8,915 spaces are in off-street car parks (68% of total supply).
  • Of the total car parking supply of 13,087 spaces, there are 135 very short-term spaces (less than one hour) (1%), 2,833 short-term spaces (one to three hours inclusive) (22%), 5,946 long-term spaces (greater than four hours) (45%) and 4,173 other spaces (private, disabled and permit) (32%).
  • Based on the parking surveys carried out as part of the study, the highest demand for car parking for the whole of the study area occurred at 1:00pm on a Thursday in December 2012. At this time, 64% of all car parking spaces in Box Hill CAA were in use.
  • Some areas in Box Hill CAA, particularly those associated with the Box Hill Institute and medical precinct, are reaching full capacity, with 75% to 84% of car parking spaces in those precincts in use during the highest demand time. In other precincts, use of car parking spaces can drop to as low as between 25% and 49% during the peak demand period.

Meeting car parking needs into the future

  • Future land use growth projections based on the Structure Plan indicate that car parking demands could increase by approximately 2,500 car spaces at any one time throughout the day. This means that approximately 82% of existing car parking spaces would be occupied at the peak time on a typical weekday, up from the existing 64%.
  • Where specific car parking projects are needed to accommodate future development growth or ‘fix’ existing identified problems, policy and funding options are available.
  • The study notes that it is important to ensure that current parking resources are appropriately managed to provide a more ‘balanced’ allocation and location of car parking for all users across the study area.

Key Recommendations

The project has made 38 recommendations relating to:

  • The availability and adequacy of all current car parking spaces, including all private, commercial, public and institutional parking within the study area.
  • The forecast car parking needs within the study area for the next 15 years based upon likely future development in the precinct, broader sustainability objectives and the provision of car parking based on the recommended parking delivery rates/numbers.
  • An examination of the economic, social and community benefit in increasing public space and business trading areas to include extended footpath and paving treatments as an alternative to existing, allocated street car parking spaces.
  • The nature and suitability of existing parking restrictions and management.
  • Compliance with existing parking restrictions and enforcement.
  • An audit of parking signage and the need for potential replacement/removal of signage or the introduction of new signage in designated areas.
  • The structure and application of the existing visitor and resident parking permit scheme.
  • Suitable rates of parking provision for new developments, taking into account broader sustainability considerations, Council’s parking permit strategy and alternate parking options as they relate to residential requirements.
  • Sustainable transport alternatives such as Green Travel Plans and car sharing options.

Display Locations

The draft Box Hill Car Parking Strategy is on display until Friday 11 April 2014 at Whitehorse City Council service centres and libraries during opening hours, and online at this link http://www.whitehorse.vic.gov.au/Box-Hill-Car-Parking-Strategy.html

How to Provide Feedback

The feedback period closes on Friday 11 April 2014. Feedback can be emailed to strategic.planning@whitehorse.vic.gov.au or posted to:
Andrea Skraba – Senior Strategic Planner, Whitehorse City Council, Locked Bag 2, Nunawading DC 3131
Please provide your full name and contact details*.

What’s Next?

Feedback received will be considered by Council and the final Box Hill Central Activities Area Car Parking Strategy will then form the basis of future actions relating to car parking in the Box Hill Central Activities Area. This includes an amendment to the Whitehorse Planning Scheme to introduce new car parking requirements by development type for new development proposals within the Box Hill Central Activities Area.

More Information

If you have any questions about the draft Box Hill Car Parking Strategy, please contact the Strategic Planning Unit on 9262 6303.